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Dealing With Difficult Employees

This guide from the State Library of Florida highlights our resources on dealing with difficult employees. Our collection includes books, journal articles and more. 

State employees with a State Library card can access e-books, online journals and other resources for free. 

We can also deliver books and research articles directly to your office.  

Links within the bibliographies take you to information in our catalog or to more information on external sites.



  • Casey, Mary. “The 7 Habits of Difficult Employees.” NZ Business 2011/2012: 44–45. 
  • Chamorro-Premuzic, Tomas. “Wise Words: Think Again - Dealing With Talented but Obnoxious Employees.” Management Today 1 May 2016: 52. 
  • Farrell, Maggie. “Playing Nicely With Others.” Journal of Library Administration 54.6 (2014): 501–510. EBSCOhost.
  • Herbers, Angie. “Dealing With the Difficult: Employees, Clients, Referrals...” ThinkAdvisor 9 May 2016. 
  • “Ideas for Dealing With ‘Difficult’ Employees.” HR Focus 2009: 3–4. 
  • Lencioni, Pat. “The Dilemma of the Difficult Employee.” 27 Oct. 2010: 4. 
  • Zabriskie, Kate. “Why Your Employees Aren’t Performing.” Government Executive 5 Feb. 2016: 8. 



For FY2023-24, the percentage of total costs for the State Library and Statewide Resource Sharing program financed with federal money is 67%; the federal dollar amount to be spent on the program is $1,502,070. Local match, which includes non-governmental funding, is $742,070.31.

imls180.for.panel.jpgMany of these resources and programs are funded under the provisions of the Library Services and Technology Act from the Institute of Museum and Library Services. Florida's LSTA program is administered by the Department of State's Division of Library and Information Services.